general questions
how long do orders usually take to ship ?
Orders typically ship within 5-7 working days from the purchase date. For more details, visit Accounts page or email support@mypepr.com.
can i change or cancel my order?
Write content to answer to common questions your customers may have about your products, shipping policies..
how do i return my products?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
how do i care my pepr product?
You can contact us through our contact page! We will be happy to assist you.
product information
How Do I Check If an Item Is Available?
Check product availability on the product page by selecting size and colour options.How Do I Place an Order for a Product?Add items to your cart and proceed to check out for a seamless purchase experience.
How Do I Place an Order for a Product?
Add items to your cart and proceed to check out for a seamless purchase experience.
Can I Change or Cancel My Order?
Changes or cancellations are possible within 24 hours of placing the order.
refund & exchange
How Do I Return a Product?
Initiate a return request through your account within 30 days of delivery.
How Do I Exchange a Product?
Exchange products within 30 days of purchase, provided they are unused and in original condition.
How Do I Cancel My Order?
Cancel your order within 24 hours by contacting customer support or through your account.
